Privacy Policy
Last updated: 2026-10-01
This policy explains what data Tianjin Jinyi Home Goods Co., Ltd. ("Ashe Vale", "we") collects when you visit ashevale.com and what rights you have over it.
1. What we collect
- Order information: name, email, shipping address and order contents — used only to fulfil your order.
- Marketing data: your email address if you subscribe to our newsletter.
- Basic analytics: anonymous, aggregated page-view statistics.
We do not collect or store payment card details. Payments are completed through a secure link hosted by our PCI-DSS compliant payment provider.
2. How we use it
- To process and deliver orders, send confirmations and payment links
- To answer customer-care requests
- To send marketing emails — only with your consent
- To keep the site secure and improve it
3. Cookies & analytics
We use a minimal set of strictly necessary cookies (for your shopping bag and session). Analytics are anonymous and never linked to your identity. You may block or delete cookies in your browser settings at any time; the site will continue to work.
4. Your choices & opt-out rights
- Marketing opt-out: every marketing email contains a one-click "Unsubscribe" link. You can also opt out at any time by emailing [email protected] with the subject "Unsubscribe". Opt-outs are honoured within 48 hours and never affect your ability to place orders.
- Cookies opt-out: disable cookies in your browser, or use your browser's "Do Not Track" signal, which we honour for analytics.
- Access, correction & deletion: email us to request a copy of your data, correct it, or delete it entirely. We respond within 30 days.
- CCPA (California): we do not sell or share personal information for cross-context behavioural advertising. To exercise CCPA rights (know, delete, correct), email [email protected].
- GDPR (EEA/UK): our lawful bases are contract performance (orders), consent (marketing) and legitimate interest (site security). You may withdraw consent or lodge a complaint with your supervisory authority at any time.
5. Sharing
We share data only with the processors needed to run the store: our payment provider (to collect payment via link), our shipping carrier (to deliver parcels) and our email service (to send transactional messages). We never sell your personal data.
6. Retention & security
Order records are kept as long as required by tax law; marketing data is deleted immediately on unsubscribe. All traffic is encrypted over HTTPS, and access to order data is restricted to trained staff.
7. Contact
Privacy questions: [email protected] · 天津津艺家居用品有限公司, 天津市滨海高新区华苑产业区兰苑路五号A座813.